Terms of Use
Last Updated: November 4, 2026
Guidelines for Visiting Our Website
Zolqessa and zolqessa.com are operated by Shenzhen Qingyu Technology Co., Ltd. These Terms of Use address browsing, website content, and acceptable conduct. Our Terms and Conditions govern purchases, and our Terms of Service address shopping and support services. Mandatory legal rights remain unaffected.
Browsing and Using Content
You may browse the store and use its information for personal shopping and other lawful purposes. Unless otherwise stated, website text, photographs, graphics, logos, and layouts belong to us or are used with the relevant rights. Do not reproduce or commercially distribute protected content without permission or a lawful exception.
Brand names or logos belonging to third parties remain subject to their owners’ rights. A link or reference does not itself grant a license or imply endorsement.
Keeping Interactions Lawful
Do not impersonate another person, submit unauthorized payment information, upload malicious code, bypass security controls, or interfere with the store. Do not collect customer information without authorization or use our contact channels for harassment, deceptive messages, or unlawful material. Automated access must not disrupt the service or bypass access restrictions.
Reading Listings and General Information
We aim to keep website information clear and accurate, but an occasional error or outdated detail may occur. Product pages identify specifications, available options, and included items. Screen settings may affect colour appearance. Contact us if information appears inconsistent or you need clarification before buying.
General styling images or gift suggestions do not guarantee suitability for every recipient or occasion. This does not reduce our responsibility to supply products that match their description or meet applicable legal requirements. Any material order-related error will be addressed directly with the affected customer.
Messages and Materials You Provide
Share only content you are entitled to provide. Keep messages relevant and avoid including full payment-card numbers, passwords, or unnecessary sensitive information. If you report a delivery or product problem, relevant photographs can help, but redact unrelated personal information where possible.
We use support submissions to address your request in accordance with our Privacy Policy. Providing a support image does not give us unrestricted advertising rights over it. Public reviews or other published contributions must not infringe others’ rights or misrepresent an experience.
External Links and Personal Information
External sites and services may have their own terms and privacy practices. Review those before submitting information to them. For our store’s handling of personal information, see the Privacy Policy; for preferences or rights requests, see Your Privacy Choices.
Access, Corrections, and Legal Protections
Website access may be temporarily interrupted for maintenance, technical faults, or security measures. We may reasonably restrict activity that breaches these terms or creates a risk, while preserving obligations concerning existing purchases and customer rights.
No provision excludes liability that cannot lawfully be excluded or prevents you from seeking a legally available remedy. If any wording cannot be enforced, the rest applies to the extent permitted. We may revise these terms prospectively and will display the updated date. If you find a broken page or an inaccurate statement, contact us so it can be reviewed.
Website Administration and Assistance
Shenzhen Qingyu Technology Co., Ltd. owns and operates the Zolqessa website and is responsible for its administration and related customer communications. Please use the details below to report a website issue, ask about permitted content use, or raise a concern about these terms.
Brand: Zolqessa
Legal Company Name: Shenzhen Qingyu Technology Co., Ltd. (深圳擎羽科技有限公司)
Registered Business Address: Room 401F-5, Building 1, North Zone, Qianhai Shenzhen-Hong Kong Youth Innovation and Entrepreneur Hub, No. 5188 Menghai Avenue, Nanshan Subdistrict, Qianhai Shenzhen-Hong Kong Cooperation Zone, Shenzhen, Guangdong, China
Customer Support Email: service@zolqessa.com
Support Hours: Monday–Saturday, 9:00 AM–6:00 PM EST
Response Time: We aim to respond within 1–2 business days.