About Us
Thoughtful Gifts for Meaningful Moments
Zolqessa is a year-round gifting store for celebrations, personal milestones, and everyday expressions of appreciation. From festive gatherings to a simple thank-you, we believe a thoughtful gift can make an occasion feel more personal.
Our collection brings together DIY miniature scenes, mechanical wooden models, and botanical building sets, with an emphasis on the pleasure of making, understated design, and considered presentation. Whether you are choosing something for someone close to you or marking a moment of your own, our aim is to make browsing and gifting feel straightforward.
A little bookshop to assemble, a moving mechanism to discover, or a flower to build piece by piece: each project offers time to enjoy the making and a finished creation to display. Kits require assembly unless a listing expressly states otherwise. Botanical sets are constructed models, not live plants.
A Considered Approach to Gifting
Our brand takes inspiration from the quiet details that make a gift feel special: a balanced colour palette, a neatly tied ribbon, and space for a personal message. Ivory, midnight blue, and champagne accents shape the Zolqessa visual identity.
We look for products that suit different occasions throughout the year, rather than limiting gifting to a single season. Please refer to each product page for the item’s materials, dimensions, available options, and included packaging. Gift boxes, cards, and other accessories are included only where stated in the product description.
Clear Information, Helpful Support
Choosing a gift often involves practical questions as well as personal preferences. We aim to provide clear product information and accessible policies so you can understand your purchase before placing an order.
Our Shipping Policy explains order preparation, delivery estimates, shipping charges, and tracking. Our Return & Refund Policy describes eligibility, how to request assistance, return shipping responsibilities, and refund timing.
If you need help choosing an item or following up on an order, contact service@zolqessa.com. For an existing purchase, please include your order number and the email address used at checkout so we can locate your order.
The Company Behind Zolqessa
Zolqessa is owned and operated by Shenzhen Qingyu Technology Co., Ltd. The company operates zolqessa.com and is responsible for products sold through the store, order processing, fulfillment arrangements, customer support, returns, refunds, and related customer transactions.
Brand: Zolqessa
Legal Company Name: Shenzhen Qingyu Technology Co., Ltd. (深圳擎羽科技有限公司)
Registered Business Address: Room 401F-5, Building 1, North Zone, Qianhai Shenzhen-Hong Kong Youth Innovation and Entrepreneur Hub, No. 5188 Menghai Avenue, Nanshan Subdistrict, Qianhai Shenzhen-Hong Kong Cooperation Zone, Shenzhen, Guangdong, China
Customer Support Email: service@zolqessa.com
Support Hours: Monday–Saturday, 9:00 AM–6:00 PM EST
Response Time: We aim to respond within 1–2 business days.
The registered business address is provided for business identification. Please contact customer support for return instructions and the designated return address before sending an item back.